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About Us
Riyal Investment & Development Company (RIYAL MOTORS) is a rental car company in Saudi Arabia, established in 1993. Our service offerings have been designed to ensure client flexibility, comfort, quality service and convenience. We are a part of the Abdul Hadi Abdullah Al Qahtani and Sons (AHQ) Group of Companies.
We successfully began our business with a short form contract with Saudi Aramco. They required a VIP car for the president, multiple Toyota Land Cruiser’s to be deployed at a special project in Jizan and a security vehicle to travel between special projects in KSA.
Riyal fulfils the car leasing, car sales, automobile and commercial truck rental needs of our customers, while simultaneously exceeding their expectations for service, quality and value. We provide services to several multinational companies, as well as local based businesses that operate in various industries including oil and gas fields, petrochemicals, information technologies and contracting. The top of which is our client The Saudi Arabian Oil Company (Saudi Aramco).
The company has grown and been enriched by a high qualified staff and crew, who always aim to fulfil a customer’s needs and satisfaction. Through our high quality service, we have built a foundation of returning customers whom we continue to grow, adapt and change with to meet their requirements.
The company has continued to develop by adopting a highly ambitious and quality-driven business methodology. With each year, we have adapted to the market’s needs and requirements, now employing a fleet of +3000 vehicles and continually providing unparalleled service to our customers.
- Integrity: High level of integrity achieved through transparency and accountability in all our business dealings.
- Customer satisfaction: Exceeding our customers’ expectations is our priority through highly trained staff and properly maintained vehicles.
- Value for the money- We aim at offering a superior service to our clients at no extra fee.
- Respect – We treat our customers’ requirements with trust and accomplish their requirements as per their expectation and provide them solutions on site location with pride and respect.
- We are a customer centric organization and consider customer satisfaction essential for our success. We listen to our customers, providing them superior service, thus, earning their trust, respect and confidence.
- We are a cohesive team. We believe in collaboration, proactiveness, professionalism, , quality, and continuous improvement.
- We believe in innovation. We empower our people to be creative, listen to themselves and reward innovation and creativity.
- We are guided by ethical principles. We are committed to being open, honest, reliable and respectful in our dealings with clients.
- We communicate to earn our exceptional brand image. We are committed to effective corporate visibility.
Our Values
Integrity
High level of integrity achieved through transparency and accountability in all our business dealings.
Customer Satisfaction
Exceeding our customers’ expectations is our #1 priority; realized through our highly trained staff and properly maintained vehicles.
Value for the Money
We aim to offer superior service to our clients at no extra fee.
Respect
We treat each customer request with the highest priority and foster trustworthy relationships through our client focused mentality.
Leading The Best Marketing Team
Riyal offers the largest selection of car rental options with fleet consists of more than 3000 vehicles. Riyal prime location in the heart of the oil and gas industry of Saudi Arabia, In addition to a training facility for defensive driving courses along with expertise in many areas allowing the company to be a one stop shop.
The same repair request above is utilized and required for all non-scheduled vehicle maintenance, but troubleshooting of vehicle will be mentioned in the job card.
If any vehicle included in the contract has been involved in an accident or incurred any damage and its repair will take more than 4 hours, a replacement vehicle will be provided.
In cases of accidents, traffic police report or Najem report should be submitted along with the valid Saudi driving license of the driver.
The same repair request above is utilized and required for all non-scheduled vehicle maintenance. The troubleshooting of a vehicle repair will be mentioned in the job card.
Once a vehicle travels 10,000 km or reaches 3 months of use, a dispatcher must send a request to the Riyal maintenance office for its scheduled service, along with a copy of the repair request displaying the vehicles information and odometer reading.
Once each vehicle reach 10,000 km or 3 months whichever comes first, dispatcher send a request to Riyal maintenance office for its scheduled service along with a copy of the repair request showing vehicle information and odometer reading.